Get to Know Our Team Malak Sultan — Logistics Manager

I initially worked in the private sector, but I was looking for something more meaningful and impactful. I wanted my work to directly contribute to improving people’s lives. When I joined the humanitarian sector, I was able to clearly see the positive impact of my work on people in need, which strongly motivated me to continue in this field.

I was particularly drawn to MSF because of its strong commitment to responding quickly and staying to provide assistance even in challenging and insecure contexts. MSF’s willingness to continue operations when security conditions allow, while applying proper risk mitigation measures and the right operational approach, aligned closely with my own values and motivation to help those most in need.

A typical day in my role as a Logistics Manager in Pakistan involves coordinating logistics and supply needs to keep program activities running smoothly.

I start by checking operational priorities, security updates, and ongoing logistics needs, with continuous follow‑up throughout the day. I work closely with other departments to anticipate needs, solve constraints, and ensure activities are carried out safely and efficiently.

I also lead and support the team, provide guidance and empowerment, and oversee construction, renovation, and maintenance of MSF medical facilities. Managing urgent issues, staying compliant with MSF procedures, and keeping a positive attitude, often with a smile, help make the daily challenges easier and support field teams effectively.

One of the most rewarding aspects of my MSF career has been the opportunity to work alongside highly experienced and inspiring colleagues, from whom I learn something new every day. As a female logistician, feeling trusted, empowered, and recognized for my role, especially in challenging operational contexts, has been particularly meaningful and deeply rewarding.

Throughout my career, I’ve learned that even small pauses make a big difference. Taking a moment with an iced coffee, having a quick two‑minute chat, and sharing a smile or laugh with a colleague helps me mentally reset. These short breaks allow me to cool down, regain perspective, and start again with a clearer and calmer mindset.

My advice would be: never hesitate and don’t wait for the “right time” — now is the right time. The risks may seem intimidating, but you will be safe, you won’t be alone. You’ll be surrounded by people who support you, look out for your safety, and believe in you. Along the way, you’ll grow, gain confidence, and reach your goals, all while enjoying a journey that will leave you with some of your best memories.

My hope for the MSF teams I’m working with in Pakistan is that they continue to feel safe, valued, and supported in their work. I hope we maintain strong collaboration and a positive team spirit, allowing us to overcome challenges together while delivering meaningful assistance to the communities we serve.